Welcome to Desirelic Store! These Terms and Conditions outline the rules and regulations for using our website (www.desirelicstore.com) and purchasing our contemporary fashion products.

By accessing this website and placing an order, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

1. Our Store & Target Audience

Desirelic Store caters to fashion-forward individuals seeking contemporary apparel including:

  • Women’s and men’s clothing (dresses, tops, jeans, trousers, shorts)
  • Accessories and footwear
  • Swimwear and intimate apparel

Our products are designed for customers who value modern style, quality craftsmanship, and seamless online shopping experiences.

2. User Obligations and Responsibilities

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials

Prohibited Activities

  • Using our website for any unlawful purpose
  • Attempting to gain unauthorized access to our systems
  • Misrepresenting your identity or providing false information
  • Interfering with other customers’ use of the website

3. Products and Services

Product Descriptions

We strive to accurately display the colors, features, and details of our products. However, slight variations may occur due to monitor settings and photography limitations.

Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Underwear & Nightwear (except for manufacturing defects)
  • Swimwear with removed hygiene liners

4. Order and Payment Terms

Order Process

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter shipping information
  4. Select payment method
  5. Review and confirm your order

Accepted Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Confirmation

You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order.

Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)

Shipping Restrictions

We currently ship worldwide except to certain Asian countries and remote areas. Delivery times may be extended during peak seasons.

6. Returns and Refunds

Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

  • Items must be unworn, unwashed, and in original condition
  • All original tags and labels must be attached
  • Items must be in their original packaging

Refund Process

  • Refunds are processed within 3-5 business days after we receive your return
  • Original shipping fees are non-refundable
  • Refunds will be issued to your original payment method

Exchange Process

  • Exchanges are subject to current inventory availability
  • Price differences will be charged or refunded accordingly

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Desirelic Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Liability Limitations

Desirelic Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products
  • Delays or failures in performance caused by circumstances beyond our reasonable control
  • Inaccuracies in product descriptions or pricing (we reserve the right to correct errors)

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us: